Predlošci B2B e-maila s preporukom i savjeti kako ostvariti uspjeh kroz referalni marketing. Uključeno 10 predložaka e-mailova za preporuke kupaca.
Postalo je posve poznato kod poslovanja da je zadržavanje postojećih kupaca temelj postojanja i kontinuiranog uspjeha svake kompanije. Međutim, stjecanje novih kupaca i dalje ostaje najvažniji pokretač poslovnog rasta, posebno u B2B industriji. Tu nastupa referalni marketing. Brojne studije dokazale su da preporuke generiraju neke od najviših stopa konverzije među svim marketinškim kanalima. Nastavite čitati kako biste saznali zašto je referalni marketing moćan i vrijedan za B2B poduzeća, i kako možete zatražiti preporuke od svojih trenutnih kupaca (uključeno je 10 B2B predložaka e-maila za preporuke kupaca).
LiveAgent kombinira odličan chat, ticketing i automatizaciju koja vam omogućava pružanje odlične korisničke podrške vašim korisnicima.
Hope things are going well with you.
I’m so glad to hear that [Product/ Service name] has been working so well for you and your team. I knew that we’d be able to drive significant impact for [their Company].
Given the success you’ve seen, I wondered if you might know of any [friends/ colleagues/ other companies in the area] who are also looking to [achieve specific goals] and would benefit from our [product/ service]. I would love to help them achieve similar growth.
If so, could you facilitate an intro? I’d be happy to sit down with them afterward for a completely free 1-hour consultation to figure out their needs and what we could offer them.
If they want to know more about what we do, feel free to direct them to our website: www.yourwebsite.com.
Let me know if anyone comes to mind, or if there’s anything else I can do for you.
Regards,
[YOUR SIGNATURE]
I’m happy to hear you’ve had such a great experience with our team so far. I knew we could help, and I’m pleased you’re seeing results so quickly.
I trust our team will take care of you through the rest of the onboarding process, but you can always reach back out to me with any questions. In the meantime, since things are going well, do you know anyone else who might want similar results?
I’ll gladly meet up with them and discuss how we can work together.
Best Regards,
[YOUR SIGNATURE]
I hope you’re doing well.
As I mentioned during our last [meeting/ call], I have time on my hands now that our project is over. Once again, I’m happy that we managed to pull off such awesome results together! Do you by any chance know somebody who’d be interested in our services?
In case anyone comes to mind, just point them to our website www.yourwebsite.com, and I’ll take it from there.
Regards,
[YOUR SIGNATURE]
I just saw that you gave us a great score on the customer satisfaction survey you completed a few days ago. I’m so happy to hear we’ve met — and maybe even exceeded — your expectations with [Product/ Service name].
Can you please do me a favor? I’m trying to find others who would benefit from the same features you’ve enjoyed. Is there anyone you can think of who might also have a need for our [product/ service]?
Thanks in advance,
[YOUR SIGNATURE]
It’s been a few weeks since we wrapped up our work together — I hope everything is still going well with you and the team.
I know I’ve asked before, but is there anyone you can introduce me to that might also be interested in our [product/ service]? I’d hate for them to miss out if they’re [experiencing the same pain point you were].
Best,
[YOUR SIGNATURE]
Are you satisfied with [Product/ Service name]? Then share your positive experience with your peers so that they can [major benefit your product or service provides].
As a thank you, you will receive [perks for the customer]. Learn how our referral program works below:
[Brand’s Referral Program details]
Feel free to reach out if you have any questions or need assistance – we’re always here to help!
Cheers,
[YOUR SIGNATURE]
I hope you’re doing well!
I’m not sure if I’ve mentioned it to you before, but I’ve been working with [Your name/ Company name] for [number] years now and I’ve had a really great experience. So I wanted to connect you two because I thought [his/ her/ their] [product/ service] might be of use to you, too, based on our previous conversations.
I’ve cc’ed [Your name] to put you directly in touch. I’ll let you folks take it from here and decide if [Your name/ Company name]’s [product/ service] is a good fit for you, too!
Best,
[YOUR SIGNATURE]
I just wanted to drop you a line to thank you for referring your [colleague/ friend] [Referral name] to [Your company]!
I’m excited to share that we’re going to work together on [Project/ Service/ Initiative] over the next several months, and hopefully [Your product/service offering] will be as helpful for them as it has been for you.
As a thank you for making the connection, I’ve asked our accounting team to issue a $*** credit to you. You should see it appear on your next invoice, but please contact me if you have any issues.
Thanks again, and please let me know if you can think of anyone else I should reach out to.
I look forward to talking again soon.
[YOUR SIGNATURE]
I wanted to take a moment to thank you for referring [Referral name] to me.
It means so much to me that you were happy enough with the work that we did together to share my name with someone who you want to see succeed. Thank you for giving me the opportunity to help [him/her/them] [details on what you help with], too.
If I can be of service at any point in the future, please don’t hesitate to reach out – I’d be thrilled to work together again.
Best,
[YOUR SIGNATURE]
Thanks again for referring [Referral name] to me. Unfortunately, it doesn’t look like we’re a fit for each other right now. But if that changes and they sign up for a service plan in the future that qualifies you for our referral bonus, I’ll let you know right away.
As always, feel free to reach out, if there’s anything I can do for you.
Regards,
[YOUR SIGNATURE]
Referalni marketing je metoda marketing koja generira potencijalne kupce usmenom predajom. Referalni marketing služi da pomogne poduzećima kako bi privukli nove kupce tako što ohrabruju postojeće kupce da ih preporučuju novim kupcima.
Veći je izgled da će vas kupac preporučiti drugima ako imate dobar ugled, odnosno reputaciju. LiveAgent, softver službe za pomoć, omogućuje Vam praćenje zahtjeva za korisničkom uslugom i poboljšavanjem vaše reputacije s vremenom.
Prednosti e-poruka s preporukama su povećano zadržavanje kupaca, poboljšani angažman i novi klijenti.
Email predlošci za zahtjev za studiju slučaja
This article provides tips and email templates for notifying customers about price increases in both the B2B and B2C sectors. It also emphasizes the importance of referral marketing and offers 10 email templates for recommendations. The article highlights the importance of customer service and offers suggestions for measuring metrics, training agents, and implementing new technologies. LiveAgent is presented as a solution for improving customer support, and there are various templates for follow-up emails and post-purchase communication.
Email predlošci za povećanje cijene
Tekst opisuje povećanje cijena u B2B i B2C sektoru te savjete za obavještavanje klijenata o istom. Predstavljeni su predlošci e-mailova za obavještavanje o povećanju cijena te nakon poziva i kupnje. Također, naglašena je važnost referalnog marketinga i ponuđeno 10 predložaka e-mailova s preporukama. Članak govori o važnosti kvalitetne korisničke usluge i nudi savjete za njeno poboljšanje. Predstavljeni su i predlošci e-mailova za ponovno povezivanje s klijentima.
Automatski emailovi poslije kupnje mogu povećati angažman klijenata, generirati veći broj ponovljenih prodaja i pomoći u smanjenju osjećaja disonance nakon kupovine. Studije slučaja su važne u procesu kupovine za mala i velika poduzeća. Popratni emailovi nakon poziva mogu biti učinkoviti u promoviranju proizvoda ili usluga. Bez obzira na strategiju, organizacije trebaju imati dobar način za pružanje podrške klijentima kako bi osigurale dugoročne odnose i napredak u poslovanju.
Email marketing je fleksibilni kanal komunikacije koji omogućava slanje poruka u različitim formatima. Postoje tri osnovna tipa email marketinških poruka: transakcijski, relacijski i promotivni emailovi. Transakcijski emailovi se odnose na transakciju između dvije strane, poput potvrde kupnje ili dostave. Relacijski emailovi se fokusiraju na angažman publike i educiranje klijenata. Promotivni emailovi se koriste za slanje promocija i ponuda klijentima. Email marketing je i dalje jedna od najkorištenijih komunikacijskih kanala te je važno koristiti predloške za poslovne emailove kako bi se kampanje lakše i brže kreirale.
Join our community of happy clients and provide excellent customer support with LiveAgent.
Naša web stranica koristi kolačiće (cookie). Ukoliko nastavite, smatramo kako ste dopustili korištenje cookie-a kako je i napisano i našoj Politika privatnosti i cookie pravila.
Answer more tickets with our all-in-one help desk software. Try LiveAgent for 30 days with no credit card required.
Hello, I’m Andrej. We’re thrilled to invite you to an exclusive software demo where we’ll showcase our product and how it can transform your customer care. Learn how to achieve your business goals with LiveAgent or feel free to explore the best help desk software by yourself with no fee or credit card requirement.
Andrej Saxon | LiveAgent support team