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Português Tražite alternativu za Chaport?
Discover why LiveAgent is the best Chaport alternative on the market.
- ✓ No setup fee
- ✓ Customer service 24/7
- ✓ No credit card required
- ✓ Cancel any time
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Fed up with your help desk software?
Služba za korisnike ne svodi se samo na razgovor u stvarnom vremenu.
Neka korisnici odaberu svoju omiljenu metodu uz LiveAgent.
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Chaport vs LiveAgent at a glance
| Features | Liveagent Try the best customer support alternative for free! No credit card required. | Chaport |
|---|---|---|
| Ticketing Contains a management tool that processes and catalogs customer service requests. | LiveAgent offers ticketing in Ticket plan for $15/agent/month. | Chaport offers ticketing in plan for $19/agent/month. |
| Live Chat A real-time chat widget that you can place on any website. | LiveAgent offers Live Chat in Ticket+Chat plan for $29/agent/month. | Chaport offers Live Chat in plan for $19/agent/month. |
| Call Center A call center that can be used to make and receive calls using automatic call distribution. | LiveAgent offers Call Center | Chaport doesn't offer Call Center. |
| Self-Service A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content. | LiveAgent offers Self-Service. | Chaport doesn't offer Self-Service. |
| Facebook A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software. | LiveAgent offers a Facebook integration in Ticket plan for additional fee $39/month/per acc or in All-inclusive plan without additional fees. | Chaport offers a Facebook integration in plan for $19/agent/month. |
| Twitter A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software. | LiveAgent offers a Twitter integration. | Chaport doesn't offer a Twitter integration. |
| Instagram An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software. | LiveAgent offers an Instagram integration. | Chaport doesn't offer an Instagram integration. |
| Viber A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software. | LiveAgent offers a Viber integration in Ticket plan for additional fee $39/month/per acc or in All-inclusive plan without additional fees. | Chaport offers a Viber integration in plan for $19/agent/month. |
| Knowledge Base A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles. | LiveAgent offers knowledge base. | Chaport doesn't offer knowledge base. |
| Customer Forum An online discussion board for your customers that's located directly within your knowledge base. | LiveAgent offers customer forum. | Chaport doesn't offer customer forum. |
| Automation and Rules Workflows that you can automate to eliminate repetitive tasks. | LiveAgent offers automation and rules. | Chaport doesn't offer automation and rules. |
| API A set of functions that allow different applications to work together. | LiveAgent offers API functions in Ticket plan for $15/agent/month. | Chaport offers API functions in plan for around $19/agent/month. |
| Interactive Voice Response (IVR) A technology that allows incoming callers to navigate a phone system before talking to a human operator. | LiveAgent offers IVR features. | Chaport doesn't offer IVR features. |
| Video Calls A call that contains video, similar to Skype, Zoom, or Facetime calls. | LiveAgent offers video calls. | Chaport doesn't offer video calls. |
| Unlimited History Tickets don't expire or delete-- you can view them at any time. | LiveAgent offers unlimited history in Ticket plan for $15/agent/month. | Chaport offers unlimited history in plan for $29/agent/month. |
| Unlimited Websites You can use the software on an unlimited number of websites. | LiveAgent offers unlimited websites in Ticket plan for $15/agent/month. | Chaport offers unlimited websites in plan for $19/agent/month. |
| Unlimited Chat Buttons You can place an unlimited number of chat buttons on your websites. | LiveAgent offers unlimited chat buttons in Ticket+Chat plan for $29/agent/month. | Chaport offers unlimited chat buttons in plan for $19/agent/month. |
| Unlimited Tickets/Mails You can receive an unlimited number of emails and tickets. | LiveAgent offers unlimited tickets/mails in Ticket plan for $15/agent/month. | Chaport offers unlimited tickets/mails in plan for $19/agent/month. |
| Unlimited Call Recording Record every call that’s made or received and playback the recording at any time. | LiveAgent offers unlimited call recording. | Chaport doesn't offer unlimited call recording. |
| Unlimited 24/7 Support Customer support is offered 24/7 without limiting the number of queries you can submit. | LiveAgent offers unlimited 24/7 support. | Chaport doesn't offer unlimited 24/7 support. |
Moćna Chaport alternativa
3 razloga zašto tvrtke prelaze na LiveAgent
Pozivni centar za podršku
Obiluje značajkama
Povoljne cijene
Pozivni centar za podršku
Učinite više po odličnoj cijeni
Provjerite zašto tvrtke prelaze na LiveAgent
Želite li usporediti LiveAgent s drugim softverom za chat uživo?
Povećana učinkovitost i niži troškovi podrške omogućuju agentima proaktivnu prodaju. Softver kontaktnog centra pruža više prilika za prodaju uz sveobuhvatne podatke o kupcima. LiveAgentov višekanalni softver smanjuje vrijeme odziva i pruža podršku kroz samoposlužni portal. Pruža bogate značajke za podršku i omogućava brzo rješavanje problema.
Najbolji eCommerce live chat softver
Email marketing i live chat softveri su ključni alati za kompanije koje žele kombinirati prodaju i korisničku službu. Softveri poput SnapEngage, ClickDesk, Chaport i ChatBot nude različite značajke i cjenovne planove, prilagođene potrebama kompanija. Implementacija live chat softvera može značajno poboljšati korisničku podršku i prodaju, te omogućiti multitasking i efikasnost. Uz pravilnu implementaciju, live chat može biti moćan alat za komunikaciju s klijentima i poboljšanje korisničkog iskustva.
Pružite odličnuuslugu korisnicima.
LiveAgent je vrlo cijenjen proizvod za podršku korisnicima s mnogo pozitivnih komentara korisnika. Korisnici ističu brze reakcije podrške, kategoriziranje prirode tiketa i statističko praćenje potreba kupaca. LiveAgent pomaže poboljšati produktivnost i kvalitetu korisničke podrške, povećati zadovoljstvo korisnika i prodaju, te smanjiti vrijeme odziva.
Tražite li alternativu zaTeamwork Desk?
LiveAgent is being highly recommended by various corporations and businesses as a better alternative to Kayako. It helps companies categorize and track customer tickets, speeds up communication with clients, and improves customer satisfaction and sales. Customers have reported increased response times and higher conversion rates since implementing LiveAgent. The software boasts a user-friendly interface and a variety of integrations for multiple communication channels. Overall, LiveAgent is considered a cost-effective and efficient solution for managing customer support.
Live chat za e-commerce i usluge
Live chat je važan alat za e-trgovinu jer pruža brzu i personaliziranu podršku kupcima, potiče prodaju i pomaže u zadržavanju klijenata. Također, pruža sigurnosne značajke i može se lako integrirati na web stranicu.
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