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Tražite alternativu za Chaport?

Discover why LiveAgent is the best Chaport alternative on the market.

  • ✓ No setup fee    
  • ✓ Customer service 24/7    
  • ✓ No credit card required    
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Help desk software comparison
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Fed up with your help desk software?

Zašto ne biste dobili više od običnog alata za chat uživo? LiveAgent nudi vam najbrži widget za chat uživo na tržištu, više alata, više integracija i razumnu cijenu. Napravite promjenu danas i isprobajte LiveAgent besplatno!
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Služba za korisnike ne svodi se samo na razgovor u stvarnom vremenu.
Neka korisnici odaberu svoju omiljenu metodu uz LiveAgent.

LiveAgent streamlines multiple customer service channels into one piece of software

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Chaport vs LiveAgent at a glance

Features Liveagent Chaport
Ticketing
Contains a management tool that processes and catalogs customer service requests.
LiveAgent offers ticketing in Ticket plan for $15/agent/month.
Chaport offers ticketing in plan for $19/agent/month.
Live Chat
A real-time chat widget that you can place on any website.
LiveAgent offers Live Chat in Ticket+Chat plan for $29/agent/month.
Chaport offers Live Chat in plan for $19/agent/month.
Call Center
A call center that can be used to make and receive calls using automatic call distribution.
LiveAgent offers Call Center
Chaport doesn't offer Call Center.
Self-Service
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
LiveAgent offers Self-Service.
Chaport doesn't offer Self-Service.
Facebook
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
LiveAgent offers a Facebook integration in Ticket plan for additional fee $39/month/per acc or in All-inclusive plan without additional fees.
Chaport offers a Facebook integration in plan for $19/agent/month.
Twitter
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.
LiveAgent offers a Twitter integration.
Chaport doesn't offer a Twitter integration.
Instagram
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
LiveAgent offers an Instagram integration.
Chaport doesn't offer an Instagram integration.
Viber
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.
LiveAgent offers a Viber integration in Ticket plan for additional fee $39/month/per acc or in All-inclusive plan without additional fees.
Chaport offers a Viber integration in plan for $19/agent/month.
Knowledge Base
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.
LiveAgent offers knowledge base.
Chaport doesn't offer knowledge base.
Customer Forum
An online discussion board for your customers that's located directly within your knowledge base.
LiveAgent offers customer forum.
Chaport doesn't offer customer forum.
Automation and Rules
Workflows that you can automate to eliminate repetitive tasks.
LiveAgent offers automation and rules.
Chaport doesn't offer automation and rules.
API
A set of functions that allow different applications to work together.
LiveAgent offers API functions in Ticket plan for $15/agent/month.
Chaport offers API functions in plan for around $19/agent/month.
Interactive Voice Response (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator.
LiveAgent offers IVR features.
Chaport doesn't offer IVR features.
Video Calls
A call that contains video, similar to Skype, Zoom, or Facetime calls.
LiveAgent offers video calls.
Chaport doesn't offer video calls.
Unlimited History
Tickets don't expire or delete-- you can view them at any time.
LiveAgent offers unlimited history in Ticket plan for $15/agent/month.
Chaport offers unlimited history in plan for $29/agent/month.
Unlimited Websites
You can use the software on an unlimited number of websites.
LiveAgent offers unlimited websites in Ticket plan for $15/agent/month.
Chaport offers unlimited websites in plan for $19/agent/month.
Unlimited Chat Buttons
You can place an unlimited number of chat buttons on your websites.
LiveAgent offers unlimited chat buttons in Ticket+Chat plan for $29/agent/month.
Chaport offers unlimited chat buttons in plan for $19/agent/month.
Unlimited Tickets/Mails
You can receive an unlimited number of emails and tickets.
LiveAgent offers unlimited tickets/mails in Ticket plan for $15/agent/month.
Chaport offers unlimited tickets/mails in plan for $19/agent/month.
Unlimited Call Recording
Record every call that’s made or received and playback the recording at any time.
LiveAgent offers unlimited call recording.
Chaport doesn't offer unlimited call recording.
Unlimited 24/7 Support
Customer support is offered 24/7 without limiting the number of queries you can submit.
LiveAgent offers unlimited 24/7 support.
Chaport doesn't offer unlimited 24/7 support.
Person deciding between two solutions

Moćna Chaport alternativa

LiveAgent vam nudi slobodu da komunicirate sa svojim korisnicima na razne načine. E-poruke, chat uživo, društvene mreže ili pozivi, imamo sve, tako da se vi možete usredotočiti na ono što je važno. Pouzdani sustav tiketiranja omogućuje vam praćenje svih komunikacija pa ne morate voditi brigu o sortiranju.

Najbrži widget za chat uživo

LiveAgent ima najbrži widget za chat uživo dostupan na tržištu. S brzinom prikaza chata od 2,5 sekunde, i vi možete dobiti najbolje od najboljeg za svoju korisničku podršku. Odgovorite svojim korisnicima brzinom munje i nemojte ih pustiti da čekaju.
The fastest live chat on the market

3 razloga zašto tvrtke prelaze na LiveAgent

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Pozivni centar za podršku

Pored raznih ostalih značajki, LiveAgent također podržava integraciju pozivnog centra. Postavljanje je brzo i jednostavno!
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Obiluje značajkama

Više od 175+ značajki kako bi vam rad bio lakši i ugodniji.
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Povoljne cijene

LiveAgent nudi cijeli paket po razumnoj cijeni. Odaberite jedan od naša tri plaćena plana ili odaberite zasebne značajke kako biste prilagodili svoj help desk.
Professional built-in call center software

Pozivni centar za podršku

Jedna od sjajnih značajki LiveAgent-a je podrška putem pozivnog centra. Možete stvoriti vlastiti virtualni pozivni centar i povezati ga s preglednikom, telefonom ili bilo kojom drugom opremom po vašem izboru. Dobijte više iz korisničke podrške i pružite svojim korisnicima osobniji pristup.

Učinite više po odličnoj cijeni

Uz LiveAgent možete učiniti mnogo više i to po izvrsnoj cijeni. Nudimo vam tri cjenovna plana koji vam donose korisne značajke i integracije za pružanje podrške koje neće narušiti vaš budžet. LiveAgent je najrecenziraniji i najbolje ocijenjeni help desk softver za mala i srednja poduzeća u 2020. Budite bliži svojim kupcima i brže im pomozite s LiveAgent-om.
Do more customer support for less money

Provjerite zašto tvrtke prelaze na LiveAgent

  • “Tako je bogat funkcijama i nadmašio je moju petogodišnju pretplatu na zendesk. Stoga sam se prebacio. Vrlo dobra vrijednost za mene kao vlasnika male tvrtke.” Albert

  • Prvo sam isprobao Zendesk, ali nakon višesatne konfiguracije i razumijevanja modela cijena shvatio sam da to nije za mene. Umjesto toga počeo sam koristiti LiveAgent i moram reći da sam zasad vrlo zadovoljan. Sustav je dobio točno onu količinu konfiguracije koju želim i još nisam pronašao nešto što nije moguće učiniti. Sama podrška je sjajna i obično će na Vaša pitanja odgovoriti u nekoliko minuta.”Erik

  • “Prešli smo na LiveAgent iz ZenDesk-a … i više se nećemo vratiti … Nevjerojatno pristupačna cijena i uvijek korisni tim za podršku koji su nam spremni pomoći 24 sata dnevno, 7 dana u tjednu. Drugo, napredna razina automatizacije koja je doslovno zamijenila našu potrebu za Zapier-om jer postoji dobra količina integracija. Osim toga, oni također daju toliko zamjenskih e-adresa da bi se sve to vrlo lako povezalo.” Aaron

  • “Mi i naši klijenti neprestano smo imali problema sa ZenDeskom, ali nakon razmatranja različitih opcija, izabrali smo LiveAgent na temelju korisničkih recenzija i njegove cijene.” Adam

  • “Godinama sam koristio ZenDesk i bio sam umoran od ovih e-adresa u stilu tikete i da ne mogu priložiti datoteke svojim e-porukama, već samo slati veze. Ono što mi se sviđa u LiveAgentu: šalje e-poštu (ne tikete), mogu priložiti datoteke, organizirati protok e-pošte lakše nego u ZenDesk-u, mogu ćaskati i upravljati e-poštom iz istog prozora. Također, LiveAgent podržava proračunske tablice u svojim e-porukama i ima sjajan tim za podršku. Vlad

  • “Prešli smo na ovaj sustav nakon mnogo godina korištenja ZenDesk-a. Funkcionalnost je sjajna: obrasci za kontakt, chat uživo, baze podataka, integracija s društvenim mrežama – sve u jednoj usluzi i svi su ti moduli dobro osmišljeni i kompetentno međusobno komuniciraju. Svidjelo mi se što usluga stabilno radi čak i na mobilnim platformama (nakon ZenDesk-a ovo nam je ogroman plus).” Olga

  • “Isprobao sam razna rješenja, uključujući Zendesk, Freshdesk i još mnogo toga. Zatim sam pronašao LiveAgent. Izvrstan alat, dobra vrijednost za novac, jednostavna uporaba, velika podrška i pomoć pri implementaciji. I sada je, nakon nekoliko godina korištenja, i dalje najbolji izbor za alat za podršku koji smo mogli učiniti. ” Michal

  • “I ranije sam koristio mnoge druge sustave za pomoć, kao što su LiveZilla, Zopim, Zendesk, Freshdesk, Desk.com itd. LiveAgent ih je pobijedio u svakom pogledu zbog cijene, značajki, korisničke podrške i značajki za mobilni telefon.” Harrison

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FAQ

How does LiveAgent compare to Chaport?

LiveAgent offers the following extra features over Chaport: Twitter integration, Instagram integration, knowledge base, customer forum, and 24/7 support.

What are the extra benefits of using LiveAgent over Chaport?

The extra benefits of using LiveAgent over Chaport include increased customer satisfaction, customer retention, decreased customer service costs, reduced churn rate, and better agent workflow.

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