Tražitealternativu za CallPage?
Otkrijte zašto je LiveAgent najbolja CallPage alternativa na tržištu.
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Dosta vam je vašeg help desk softvera?
Tražite li softver za upravljanje upitima kupaca s više alata? LiveAgent je izvrsna alternativa ako želite dobiti više mogućnosti za komunikaciju sa svojim kupcima i to po povoljnoj cijeni.
Možemo vam ponuditi više od vašeg virtualnog pozivnog centra. Računi e-pošte, najbrži widget za chat uživo, podrška za društvene mreže i vaša vlastita baza znanja. I sve to po prihvatljivoj cijeni!
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7 or 30 days free trial
Free trial for 7 days with a free email, or 30 days with a company email Kreditna kartica nije potrebna
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CallPage vs LiveAgent at a glance
| Features | Liveagent
Try the best customer support alternative for free! No credit card required. | CallPage |
|---|---|---|
| Ticketing
Contains a management tool that processes and catalogs customer service requests. | LiveAgent offers ticketing. | CallPage doesn't offer ticketing. |
| Live Chat
A real-time chat widget that you can place on any website. | LiveAgent offers Live Chat. | CallPage doesn't offer Live Chat. |
| Call Center
A call center that can be used to make and receive calls using automatic call distribution. | LiveAgent offers Call Center in All-inclusive plan for $49/agent/month. | CallPage offers Call Center in plan for around $53/agent/month. |
| Self-Service
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content. | LiveAgent offers Self-Service. | CallPage doesn't offer Self-Service. |
| Facebook
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software. | LiveAgent offers a Facebook integration. | CallPage doesn't offer a Facebook integration. |
| Twitter
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software. | LiveAgent offers a Twitter integration. | CallPage doesn't offer a Twitter integration. |
| Instagram
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software. | LiveAgent offers an Instagram integration. | CallPage doesn't offer an Instagram integration. |
| Viber
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software. | LiveAgent offers a Viber integration. | CallPage doesn't offer a Viber integration. |
| Knowledge Base
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles. | LiveAgent offers knowledge base. | CallPage doesn't offer knowledge base. |
| Customer Forum
An online discussion board for your customers that's located directly within your knowledge base. | LiveAgent offers customer forum. | CallPage doesn't offer customer forum. |
| Automation and Rules
Workflows that you can automate to eliminate repetitive tasks. | LiveAgent offers automation and rules in Ticket plan for $15/agent/month. | CallPage offers automation and rules in plan for around $53/agent/month. |
| API
A set of functions that allow different applications to work together. | LiveAgent offers API functions in Ticket plan for $15/agent/month. | CallPage offers API functions in plan for around $53/agent/month. |
| Interactive Voice Response (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator. | LiveAgent offers IVR features in All-inclusive plan for $49/agent/month. | CallPage offers IVR features in plan for around $53/agent/month. |
| Video Calls
A call that contains video, similar to Skype, Zoom, or Facetime calls. | LiveAgent offers video calls. | CallPage doesn't offer video calls. |
| Unlimited History
Tickets don't expire or delete-- you can view them at any time. | LiveAgent offers unlimited history. | CallPage doesn't offer unlimited history. |
| Unlimited Websites
You can use the software on an unlimited number of websites. | LiveAgent offers unlimited websites. | CallPage doesn't offer unlimited websites. |
| Unlimited Chat Buttons
You can place an unlimited number of chat buttons on your websites. | LiveAgent offers unlimited chat buttons. | CallPage doesn't offer unlimited chat buttons. |
| Unlimited Tickets/Mails
You can receive an unlimited number of emails and tickets. | LiveAgent offers unlimited tickets/mails. | CallPage doesn't offer unlimited tickets/mails. |
| Unlimited Call Recording
Record every call that’s made or received and playback the recording at any time. | LiveAgent offers unlimited call recording. | CallPage doesn't offer unlimited call recording. |
| Unlimited 24/7 Support
Customer support is offered 24/7 without limiting the number of queries you can submit. | LiveAgent offers unlimited 24/7 support. | CallPage doesn't offer unlimited 24/7 support. |
Pouzdana CallPage alternativa
LiveAgent nudi vam mnogo više od običnog pozivnog centra. S računima e-pošte, podrškom za društvene mreže, bazom znanja i najbržim widgetom za chat uživo na tržištu, vaša služba za korisnike obuhvatit će sve najčešće korištene komunikacijske kanale. To kupcima pruža željenu pogodnost kada je u pitanju korisnička podrška.
Sve je vrlo povoljno. Nudimo vam tri cjenovna plana koji pokrivaju sve značajke koje bi vam mogle biti potrebne za pružanje najbolje korisničke usluge, bez narušavanja vašeg budžeta.
Pozivni centar za podršku
Točno, uz sve sjajne alate i značajke, LiveAgent vam nudi i mogućnost stvaranja vlastitog virtualnog pozivnog centra. Za to nije potrebna posebna oprema, a postavljanje se vrši u roku od nekoliko minuta. Možete povezati svoj preglednik, telefon ili bilo koju drugu opremu ako želite, izbor je na vama.
Nema potrebe za dobavljačima treće strane. LiveAgent će se pobrinuti za sve umjesto vas.
3 razloga zašto tvrtke prelaze na LiveAgent
Pozivni centar za podršku
Uz mnoge druge značajke, LiveAgent također podržava integraciju pozivnog centra. Postavljanje je brzo i jednostavno!
Obiluje značajkama
Više od 180+ značajki za lakši i ugodniji rad.
Pristupačne cijene
LiveAgent nudi cijeli paket po razumnoj cijeni. Odaberite jedan od naša tri plaćena plana ili odaberite zasebne značajke kako biste prilagodili svoj help desk.
Napravite korak naprijed s najbržim chatom uživo
Korisnička podrška se više ne odnosi samo na telefonske pozive. E-pošta, ali uglavnom društvene mreže i widgeti za chat uživo na web stranicama, pravi su put za većinu kupaca.
LiveAgent pokriva sve navedeno i ima najbrži widget za chat uživo na tržištu, s brzinom prikazivanja chata od 2,5 sekunde. Ne možete pronaći ništa brže od toga.
Jeste li spremni dobiti više za manje?
CallPage dobro radi svoj posao, ali razumijemo da biste možda željeli nešto drugo. Dobijte više alata, značajki i integracija za manje. LiveAgent nudi vam tri cjenovna plana prepuna značajki koji vam neće narušiti budžet.
U slučaju da želite nešto dodatno, uvijek možete kupiti zasebne značajke bez plaćanja skupljeg plana. Pogledajte naše planove u nastavku.
Pogledajte što druge tvrtke kažu o LiveAgent-u
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Želite usporediti LiveAgent s drugim softverom za pozivni centar?
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LiveAgent je rješenje za podršku korisnicima koje generira prihod, poboljšava zadovoljstvo kupaca i povećava vrijednost klijenata. Pruža pozitivno iskustvo i 24/7 podršku.
Answer Delivery Status Indicator
The answer delivery status indicator in LiveAgent tickets provides information on the status of email replies, including if they were sent, scheduled, delayed, or not delivered. Administrators and owners can access detailed email response information for a specific time period. If an answer is not delivered, a delivery report can be viewed to determine the issue.
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