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Português Tražite alternativu za Dashly?
Discover why LiveAgent is the best Dashly alternative on the market.
- ✓ No setup fee
- ✓ Customer service 24/7
- ✓ No credit card required
- ✓ Cancel any time
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Dashly vs LiveAgent at a glance
| Features | Liveagent Try the best customer support alternative for free! No credit card required. | Dashly |
|---|---|---|
| Ticketing Contains a management tool that processes and catalogs customer service requests. | LiveAgent offers ticketing in Ticket plan for $15/agent/month. | Dashly offers ticketing in plan for $19/month. |
| Live Chat A real-time chat widget that you can place on any website. | LiveAgent offers Live Chat in Ticket+Chat plan for $29/user/month. | Dashly offers Live Chat in plan for $19/month. |
| Call Center A call center that can be used to make and receive calls using automatic call distribution. | LiveAgent offers Call Center. | Dashly doesn't offer Call Center. |
| Self-Service A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content. | LiveAgent offers Self-Service portal in Ticket plan for $15/agent/month. | Dashly offers Self-Service portal in plan for $70/month. |
| Facebook A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software. | LiveAgent offers a Facebook integration in Ticket plan for additional fee $39/month/per acc or in All-inclusive plan without additional fees. | Dashly offers a Facebook integration in plan for $19/month. |
| Twitter A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software. | LiveAgent offers a Twitter integration. | Dashly doesn't offer a Twitter integration. |
| Instagram An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software. | LiveAgent offers an Instagram integration. | Dashly doesn't offer an Instagram integration. |
| Viber A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software. | LiveAgent offers a Viber integration in Ticket plan for additional fee $39/month/per acc or in All-inclusive plan without additional fees. | Dashly offers a Viber integration in plan for $19/month. |
| Knowledge Base A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles. | LiveAgent offers knowledge base in Ticket plan for $15/agent/month. | Dashly offers knowledge base in plan for $70/month. |
| Customer Forum An online discussion board for your customers that's located directly within your knowledge base. | LiveAgent offers customer forum. | Dashly doesn't offer customer forum. |
| Automation and Rules Workflows that you can automate to eliminate repetitive tasks. | LiveAgent offers automation and rules in Ticket plan for $15/agent/month. | Dashly offers automation and rules in plan for $70/month. |
| API A set of functions that allow different applications to work together. | LiveAgent offers API functions in Ticket plan for $15/agent/month. | Dashly offers API functions in plan for $70/month. |
| Interactive Voice Response (IVR) A technology that allows incoming callers to navigate a phone system before talking to a human operator. | LiveAgent offers IVR features. | Dashly doesn't offer IVR features. |
| Video Calls A call that contains video, similar to Skype, Zoom, or Facetime calls. | LiveAgent offers video calls. | Dashly doesn't offer video calls. |
| Unlimited History Tickets don't expire or delete-- you can view them at any time. | LiveAgent offers unlimited history in Ticket plan for $15/agent/month. | Dashly offers unlimited history in plan for $70/month. |
| Unlimited Websites You can use the software on an unlimited number of websites. | LiveAgent offers unlimited websites. | Dashly doesn't offer unlimited websites. |
| Unlimited Chat Buttons You can place an unlimited number of chat buttons on your websites. | LiveAgent offers unlimited chat buttons. | Dashly doesn't offer unlimited chat buttons. |
| Unlimited Tickets/Mails You can receive an unlimited number of emails and tickets. | LiveAgent offers unlimited tickets/mails. | Dashly doesn't offer unlimited tickets/mails. |
| Unlimited Call Recording Record every call that’s made or received and playback the recording at any time. | LiveAgent offers unlimited call recording. | Dashly doesn't offer unlimited call recording. |
| Unlimited 24/7 Support Customer support is offered 24/7 without limiting the number of queries you can submit. | LiveAgent offers unlimited 24/7 support in Ticket plan for $15/agent/month. | Dashly offers unlimited 24/7 support in plan with custom pricing. |
Moćna Dashly alternativa
Bolja briga za korisnike
3 razloga zašto tvrtke prelaze na LiveAgent
Poboljšano zadovoljstvo
Povećana produktivnost
Obiluje značajkama
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Tražite bolji help desk softver?
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Usporedite LiveAgent s drugim softverom
LiveAgent priča o uspjehu: Sli.do
LiveAgent je alat za podršku koji omogućuje kopiranje i lijepljenje slika u korisničke tikete, te dodavanje oznaka za kategorizaciju i prioritetizaciju. Pruža učinkovitu komunikaciju s klijentima i nudi besplatni demo.
LiveAgent Webinar 3: Live chat i pozivnice za chat
LiveAgent webinari pružaju korak-po-korak upute za postavljanje live chat značajke prema specifičnim potrebama poduzeća.
Kako instalirati LiveAgent Magento ekstenziju
LiveAgent je platforma za e-commerce koja nudi raznolike značajke i funkcionalnosti. Integracija s Magento omogućuje jednostavno upravljanje korisničkom podrškom i poboljšanje korisničkog iskustva. Pruža besprijekornu komunikaciju između tima za podršku i klijenata. Sva prava pridržana Quality Unit, LLC. Uvjeti korištenja i Politika privatnosti vrijede.
Kako postaviti nagrade i značke u LiveAgent-u
LiveAgent nudi nagrade i značke za gamificiranje korisničke podrške. To motivira agente za pružanje izvrsne podrške, što može povećati stopu zadržavanja klijenata. Besplatni račun možete otvoriti na njihovoj web stranici.
LiveAgent je softver za korisničku službu s besplatnim računima i različitim funkcionalnostima. Pathfinder omogućava praćenje aktivnosti korisnika prije i poslije podnošenja zahtjeva za podršku, poboljšavajući korisničku podršku. Besplatno isprobajte LiveAgent i integrirajte Pathfinder za bolje praćenje aktivnosti korisnika.
Tražite alternativu za SpiceWorks?
Kreirajte pamtljivo korisničko iskustvo i povećajte zadovoljstvo klijenata za veći prihod. Poboljšajte vrijednost klijenta i ostvarite više prodaja.
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