Unlock the power of AI for customer support with LiveAgent
Discover how LiveAgent's customer care bot helps businesses provide faster responses, reduce workloads, and deliver exceptional experiences.
Instant 24/7 support with AI chatbot for support
LiveAgent's customer care bot ensures your customers receive accurate, timely answers even outside business hours.
Efficient workflows with customer service AI
LiveAgent's support chatbot can automatically respond to FAQs, filter out misdirected inquiries, and collect lead information—all while reducing agent workload.
Seamless integration
LiveAgent's support chatbot is powered by FlowHunt and connects with your knowledge base, support channels, and CRM.
Next-gen customer care bot
LiveAgent AI Chatbot combines support chatbots, customer care bot features, and AI for customer support to deliver instant, 24/7 assistance that scales with your business. LiveAgent's chatbot can be easily integrated with your workflows and leverages advanced AI models (via FlowHunt) to answer FAQs, escalate complex queries, generate leads, and provide multilingual support.
Isprobajte besplatno
Connect with your customers on all channels
Discover our multi-channel help desk software with 130+ ticketing features and 200+ integrations with the tools you love.
Surađivali smo s tisućama sjajnih ljudi
“It's a pleasure to have a great portal that improves our customer service.”
Roman Bosch
Partly
“LiveAgent empowers our agents to provide better, faster, and more accurate support.”
Christine Preusler
HostingAdvice.com
“LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales.”
Karl Dieterich
covomo
“We have been using LiveAgent since August and we are really satisfied with it.”
Hendrik Henze
HEWO
“Since we are using LiveAgent our response time improved by 60%.”
Razvan Sava
WebMaster Deals
“Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent.”
Taras Baca
XperienceHR
“It's a pleasure to have a great portal that improves our customer service.”
Roman Bosch
Partly
“LiveAgent empowers our agents to provide better, faster, and more accurate support.”
Christine Preusler
HostingAdvice.com
“LiveAgent helped us to achieve 2 important goals: increase customer satisfaction and sales.”
Karl Dieterich
covomo
“We have been using LiveAgent since August and we are really satisfied with it.”
Hendrik Henze
HEWO
“Since we are using LiveAgent our response time improved by 60%.”
Razvan Sava
WebMaster Deals
“Our paid customer conversion rate went up 325% the first month we've set up and actively started using LiveAgent.”
Taras Baca
XperienceHR
Cijene
Najbolja vrijednost za vaš novac
Pažljivo smo odabrali značajke u našim planovima cijena kako biste mogli odabrati najpristupačniji plan s najboljom vrijednošću. Platite samo ono što koristite bez prekoračenja proračuna.
Srednji posao
Svestran i uravnotežen plan za potpunu korisničku podršku
Veliki posao
Sveobuhvatni plan sa svim značajkama i mogućnostima
Često postavljana pitanja
- Što je LiveAgent?
LiveAgent je sveobuhvatna platforma za korisničku uslugu koja objedinjuje live chat, AI chatbota, e-mail tiketiranje, ugrađeni call centar, podršku na društvenim mrežama i upravljanje bazom znanja u jednoj nadzornoj ploči kako bi timovi mogli pružati bržu i pametniju podršku.
- Kako funkcionira LiveAgent AI chatbot?
LiveAgentov AI chatbot radi 24/7 na 100+ jezika, koristeći vašu bazu znanja, sadržaj web stranice i dokumente za trenutno odgovaranje na uobičajena pitanja. Kad su problemi složeniji, prosljeđuje razgovor vašim ljudskim agentima s punim kontekstom.
- Nudi li LiveAgent besplatno probno razdoblje?
Da — LiveAgent dolazi s 30-dnevnim besplatnim probnim razdobljem koje ne zahtijeva kreditnu karticu, što vam omogućuje testiranje svih značajki prije preuzimanja obveze za plaćeni plan.
- Koliko košta LiveAgent?
Cijene LiveAgenta počinju od 15 USD po agentu/mjesec (naplaćivano godišnje) s više dostupnih razina uključujući Small, Medium, Large i Enterprise planove — svaki dodaje naprednije značajke poput call centra, integracije društvenih kanala, SLA-a i namjenske podrške.
- Koji su komunikacijski kanali podržani?
LiveAgent podržava e-poštu, live chat, telefon (putem ugrađenog call centra), Facebook, X, Instagram, WhatsApp, Viber, Telegram kontaktne obrasce, bazu znanja i više — sve objedinjeno u jedan pretinac kako nikad ne biste propustili razgovor.
- Mogu li otkazati ili promijeniti plan u bilo kojem trenutku?
Apsolutno — možete nadograditi, smanjiti ili otkazati plan u bilo kojem trenutku bez ugovora, bez naknada za postavljanje i s fleksibilnim opcijama naplate.
