Tražite liCallHub alternativu?
- ✓ Nema naknade za postavljanje
- ✓ 24/7 služba za korisnike
- ✓ Kreditna kartica nije potrebna
- ✓ Otkažite bilo kad
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CallHub vs LiveAgent at a glance
| Features | Liveagent
Try the best customer support alternative for free! No credit card required.
|
CallHub
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|---|---|---|
| Ticketing
Contains a management tool that processes and catalogs customer service requests.
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LiveAgent offers ticketing.
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CallHub doesn't offer ticketing.
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| Live Chat
A real-time chat widget that you can place on any website.
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LiveAgent offers Live Chat.
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CallHub doesn't offer Live Chat.
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| Call Center
A call center that can be used to make and receive calls using automatic call distribution.
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LiveAgent offers Call Center in All-inclusive plan for $49/agent/month.
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CallHub offers Call Center in plan for $199/acc/month.
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| Self-Service
A feature that enables you to build a customer portal that your customers can register for to access their past tickets and knowledge base content.
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LiveAgent offers Self-Service.
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CallHub doesn't offer Self-Service.
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| Facebook
A Facebook integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
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LiveAgent offers a Facebook integration.
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CallHub doesn't offer a Facebook integration.
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| Twitter
A Twitter integration that fetches all mentions and comments and transforms them into tickets. The integration also enables users to answer Tweets directly from the software.
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LiveAgent offers a Twitter integration.
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CallHub doesn't offer a Twitter integration.
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| Instagram
An Instagram integration that fetches all comments and mentions and transforms them into tickets. The integration also enables users to answer all comments and mentions from the social media help desk software.
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LiveAgent offers an Instagram integration.
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CallHub doesn't offer an Instagram integration.
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| Viber
A Viber integration that fetches all messages and transforms them into tickets. The integration also enables users to answer and broadcast Viber messages directly from the social media help desk software.
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LiveAgent offers a Viber integration.
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CallHub doesn't offer a Viber integration.
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| Knowledge Base
A knowledge repository that contains essential information, including troubleshooting guides, FAQs, and how-to-articles.
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LiveAgent offers knowledge base.
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CallHub doesn't offer knowledge base.
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| Customer Forum
An online discussion board for your customers that's located directly within your knowledge base.
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LiveAgent offers customer forum.
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CallHub doesn't offer customer forum.
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| Automation and Rules
Workflows that you can automate to eliminate repetitive tasks.
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LiveAgent offers automation and rules.
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CallHub doesn't offer automation and rules.
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| API
A set of functions that allow different applications to work together.
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LiveAgent offers API functions in Ticket plan for $15/agent/month.
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CallHub offers API functions in plan for $199/acc/month.
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| Interactive Voice Response (IVR)
A technology that allows incoming callers to navigate a phone system before talking to a human operator.
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LiveAgent offers IVR features in All-inclusive plan for $49/agent/month.
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CallHub offers IVR features in plan for $199/acc/month.
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| Video Calls
A call that contains video, similar to Skype, Zoom, or Facetime calls.
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LiveAgent offers video calls.
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CallHub doesn't offer video calls.
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| Unlimited History
Tickets don't expire or delete-- you can view them at any time.
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LiveAgent offers unlimited history.
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CallHub doesn't offer unlimited history.
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| Unlimited Websites
You can use the software on an unlimited number of websites.
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LiveAgent offers unlimited websites.
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CallHub doesn't offer unlimited websites.
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| Unlimited Chat Buttons
You can place an unlimited number of chat buttons on your websites.
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LiveAgent offers unlimited chat buttons.
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CallHub doesn't offer unlimited chat buttons.
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| Unlimited Tickets/Mails
You can receive an unlimited number of emails and tickets.
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LiveAgent offers unlimited tickets/mails.
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CallHub doesn't offer unlimited tickets/mails.
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| Unlimited Call Recording
Record every call that’s made or received and playback the recording at any time.
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LiveAgent offers unlimited call recording.
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CallHub doesn't offer unlimited call recording.
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| Unlimited 24/7 Support
Customer support is offered 24/7 without limiting the number of queries you can submit.
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LiveAgent offers unlimited 24/7 support.
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CallHub doesn't offer unlimited 24/7 support.
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Moćna CallHub alternativa
Pozivni centar za podršku
3 razloga zašto tvrtke prelaze na LiveAgent
Pozivni centar za podršku
Obiluje značajkama
Pristupačne cijene
Dobijte sve po razumnoj cijeni
Spremni ste na promjenu?
Provjerite zašto tvrtke prelaze na LiveAgent
Bit ćete u dobrim rukama!
Znate li što Huawei, BMW, Yamaha i 02 imaju zajedničko? Pogodili ste... LiveAgent!
Želite li usporediti LiveAgent s drugim softverom za pozivni centar?
FAQ
Pruža li LiveAgent usluge pozivnog centra?
Da, LiveAgent omogućuje vam postavljanje vašeg pozivnog centra bilo putem softfona ili hardverskih telefona. Podržava veliki popis VoIP pružatelja, tako da možete odabrati onog koji želite i početi pružati korisničku podršku putem telefona.
Tražite li alternativu za Helpshift?
LiveAgent je alat za komunikaciju s klijentima koji je pohvaljen od strane mnogih korisnika zbog ubrzavanja komunikacije, poboljšanja korisničke službe te stimuliranja agenata za pružanje bolje i brže podrške. Korisnici su također izrazili zadovoljstvo cijenom i funkcionalnošću LiveAgent-a, uz porast stope konverzije i zadovoljstva korisnika. Mnogi korisnici preporučuju LiveAgent kao vrlo dobro rješenje za podršku, komunikaciju i povećanje prodaje.
Tražite li boljualternativu za LivePerson?
Kupcima se može povećati zadovoljstvo korištenjem sjajnih ljudi i izvrsnog softvera te pravim alatima. LiveAgent nudi različite opcije za pružanje korisničke podrške, uključujući chat uživo, e-poštu, pozivanje centra i društvene mreže, a sve se to može pratiti putem pouzdanog sustava ticketa. Korisnici se mogu povezati sa svojim kupcima ili potencijalnim klijentima putem njihovih omiljenih kanala. LiveAgent je dostupan za prodajni tim ili agent za podršku.
LiveAgent je alat za komunikaciju s klijentima koji povećava zadovoljstvo korisnika i prodaju. Korisnici imaju pozitivno iskustvo s podrškom i vremena odziva se poboljšalo za 60%. Stopa konverzije kupaca je porasla za 325% nakon aktivne upotrebe LiveAgent-a. Alat se jednostavno koristi i poboljšava produktivnost. Preporučuje se svakome tko želi da njegova služba za korisnike bude bolja i učinkovitija.
LiveAgent nudi softver za korisničku službu, VoIP telefonske sustave te mnoge druge funkcionalnosti. Nude i podršku i obilazak sustava. LiveAgent je tvrtka koja je osvojila nagrade i certifikate, ima recenzije korisnika i partnerske programe. Također nude blog, rječnik, akademiju i webinare. Tvrtka je stekla povjerenje korisnika diljem svijeta.
Korisnici su isprobali razne platforme za podršku poput Zendesk, Freshdesk, i LiveZilla te zaključili da najbolje rješenje nudi LiveAgent zbog njegovih dobro osmišljenih modula, mobilne podrške, pristupačnosti, velike podrške, i značajki. Iako je Zendesk popularan, Live Agent nudi bolju funkcionalnost i podršku za korisnike, uz pristupačnu cijenu i neograničen broj zamjenskih e-adresa.
Tražitealternativu za CallPage?
LiveAgent je pouzdana CallPage alternativa koja pruža vrlo povoljnu korisničku podršku putem različitih komunikacijskih kanala. Nudi tri cjenovna plana koji pokrivaju sve značajke za pružanje najbolje usluge, uz podršku za društvene mreže, bazom znanja i najbržim widgetom za chat uživo.
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