Top 3 pružatelja VoIP usluga u 2022.

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Top 3 VoIP service providers for small to medium businesses

Are you in the market for a new business phone system or mobile app solution? With hundreds of different providers claiming to be the best, it can be difficult to figure out which VoIP service provider is best for your business. But don't worry, we've done the research for you and narrowed it down to the top three providers for most small to medium businesses.

RingCentral

RingCentral consistently ranks as one of the top VoIP service providers by our viewers. Founded in 1999 and headquartered in California, RingCentral offers dozens of basic to advanced calling features at no extra cost. They also include free features specifically geared towards call centers. While RingCentral doesn't offer free business phones with new agreements, they do offer big discounts on hardware, including upwards of 50% off on IP phones. RingCentral's customer service is available 24/7 and 365 days a year, with access to US-based customer service representatives.

Nextiva

Founded in 2006 and headquartered in Arizona, Nextiva offers the typical array of basic to advanced features, but with three unique features. First, every Nextiva account includes a free virtual fax. Second, a toll-free number is included with all business accounts. Third, Nextiva offers a CRM system with full functionality of certain features. Nextiva also offers free select YayLink, Poly, and Nextiva brand IP phones with a three-year agreement. They have won awards for their exceptional customer service and are known for their positive workforce culture.

Vonage

Founded in 1998 and headquartered in New Jersey, Vonage was the first service provider to offer VoIP services to businesses on the commercial market. They are currently the most requested service by our viewers and website visitors. Vonage has one of the easiest platforms to use on the market and is known for its excellent pricing compared to competitors of similar caliber.

Overall, when choosing a VoIP provider for your small to medium business, consider your specific needs and which provider offers the best fit for your budget and preferences.

Impact on customer support

Choosing the right VoIP service provider can have a significant impact on customer support. Providers like RingCentral and Nextiva offer free and included basic to intermediate call center features, which can be essential for businesses with advanced calling needs. Additionally, exceptional customer service, like that provided by Nextiva, can ensure that your business's calls are handled promptly and effectively. Vonage's easy-to-use platform can also ensure that all your employees can utilize the phone system properly.

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